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Refund and Cancellation Policy

Thank you for choosing [Your Restaurant Name]. Please read this policy carefully to understand our guidelines for refunds and cancellations.

Refunds and Cancellations for Orders via Our Website

  1. If you wish to cancel or modify your order, please contact our restaurant directly at +91-9601491505

  2. Cancellations made 60 minutes prior to the scheduled pickup or delivery time may be eligible for a full refund.

  3. Refunds for cancellations made within [insert hours] of the scheduled pickup or delivery time may be subject to a processing fee.

Refunds for Orders Accepted via Third-Party Apps

  1. Orders placed and accepted via third-party delivery apps (e.g., Swiggy, Zomato, ONDC, Paytm) will be subject to the refund and cancellation policies of that specific app.

  2. Refunds for orders placed through third-party apps will be processed according to the policies outlined by the app provider.

  3. Gypsy Grand Restaurant and Banquet reserves the right to decline refunds or modifications on orders accepted via third-party apps.

 

Refunds at the Sole Discretion of Management

  1. All refund requests are subject to review and approval by the management of Gypsy Grand Restaurant and Banquet.

  2. Refunds will be granted at the sole discretion of the management based on the circumstances of the request.

  3. In cases of quality issues, order errors, or other concerns, management may offer a replacement, credit, or refund.

 

How to Request a Refund

  1. To request a refund or discuss a cancellation, please contact our restaurant directly at +91-9601491505.

  2. Please provide your order number, contact information, and a description of the issue when making a refund request.

 

Contact Us

If you have any questions or concerns about our refund and cancellation policy, please contact us at info@gypsygrand.com

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